M365 & AI Adoption

Modernizing IT Infrastructure with Microsoft 365 & AI

Digital Transformation

UAE

Business Background

A prominent manufacturing group with decades of market presence had expanded rapidly, but their IT infrastructure lagged behind. They were running more than 15 legacy applications for HR, finance, and operations each built at different times with varying technologies. Data was scattered across on-premises servers and departmental file shares, creating silos and making collaboration cumbersome.

Challenges

Fragmented Legacy Systems

Multiple outdated applications resulted in inconsistent processes and disconnected data sources.

Low Productivity

Teams spent excessive time searching for documents, validating outdated information, or duplicating work.

Resistance to Modernization

Leadership feared modernization would be costly, risky, and disruptive, outweighing potential benefits.

Underutilized Resources

25% of their existing Microsoft license capabilities were unused, and 35% of repetitive tasks remained unautomated.

Approach

Research & Analysis

Zoondia conducted a comprehensive IT landscape assessment, engaging stakeholders from all departments to identify pain points and opportunities.

Designing the Solution

We developed a phased modernization strategy to minimize disruption while delivering quick wins

    Implementation

  • Weeks 1–2:

    Stakeholder interviews, requirement gathering, and legacy system assessment.

  • Weeks 3–4:

    Data migration to SharePoint & OneDrive.

  • Weeks 5–6:

    Intranet development & workflow automation.

  • Weeks 7–8:

    Microsoft 365 Copilot integration & user training.

    Results

  • Cost Reduction

    IT spending dropped by 45% after retiring costly legacy systems.

  • Productivity Gains

    Average task completion time improved by 35% through automation and centralized access.

  • Better Decision-Making

    80% of employees reported faster, more informed decisions thanks to AI-driven insights and improved data accessibility.

  • Rapid ROI

    Return on investment achieved within 6 months of implementation.

  • Future-Ready Operations

    Phased modernization allowed seamless adoption with minimal disruption, ensuring scalability for future growth.

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